IPTV Setup Guide
Step-by-step setup instructions for every supported device. Most customers are streaming in under five minutes.
Before you start
Make sure you have the following ready. Setup will go smoothly once these are in place.
Active subscription
Your welcome email contains your M3U URL or Xtream Codes credentials
Internet connection
25 Mbps or faster recommended. Ethernet is always better than Wi-Fi for live streaming
Compatible device
Find your device below and follow the matching guide
Firestick Setup Guide
Enable apps from unknown sources
Go to Settings → My Fire TV → Developer Options → turn on Apps from Unknown Sources. Confirm when prompted. This allows you to install apps not listed in the Amazon App Store.
Install the Downloader app
From the Firestick home screen, search for "Downloader" in the App Store. Install it (it is free) and open it. Allow storage permissions if prompted. Downloader lets you install apps using a URL.
Install TiviMate or IPTV Smarters
We recommend TiviMate for the best Firestick experience. Use Downloader to install TiviMate via the URL provided in your welcome email. Alternatively, IPTV Smarters Pro is available directly in the Amazon App Store — search for it there to skip the sideloading step.
Open the app and add your playlist
Open TiviMate or IPTV Smarters. Select Add Playlist (TiviMate) or Add New User (IPTV Smarters). Choose M3U URL or Xtream Codes. Enter your credentials from your welcome email and confirm. Wait for channels to load.
Browse and organize your channels
Once loaded, browse channels by category (Sports, News, Entertainment, Kids, etc.). Mark favourite channels for quick access. Your Electronic Programme Guide (EPG) will load automatically if included in your plan.
Pro tips for Firestick
- Use an ethernet adapter ($15 from Amazon) for the most stable streams — far better than Wi-Fi
- Unplug your Firestick from power for 30 seconds weekly to clear its cache
- Clear the IPTV app cache if it feels slow: Settings → Applications → TiviMate → Clear Cache
Smart TV Setup Guide
Samsung (Tizen OS)
Using Smart IPTV app
- Press Home → go to Apps
- Search for and install Smart IPTV
- Open Smart IPTV — note your TV's MAC address on screen
- On a phone or computer, go to the Smart IPTV website and submit your M3U URL with the MAC address
- Restart the Smart IPTV app on your TV — channels will appear
LG (webOS)
Using SS IPTV app
- Press Home → open LG Content Store
- Search for and install SS IPTV
- Open SS IPTV → go to Settings → Playlist
- Enter your M3U URL or Xtream Codes credentials
- Save settings and restart the app
Android TV (Sony, Hisense, TCL)
Using Google Play Store
- Open the Google Play Store on your TV
- Search for and install TiviMate or IPTV Smarters
- Open the app and select Add Playlist / Add Account
- Enter your M3U URL or Xtream Codes credentials
- Wait for channels to load and start browsing
- Connect your TV via ethernet for the best experience
iPhone & iPad Setup Guide
IPTV Smarters Pro
Recommended for most iOS users
- Open the App Store and search for IPTV Smarters Pro
- Install the app (free)
- Open the app and tap Add New User
- Select your login method: M3U URL or Xtream Codes API
- Enter your credentials from your welcome email
- Tap Add User and wait for channels to load
GSE Smart IPTV
Great for iPad, excellent EPG support
- Open the App Store and install GSE Smart IPTV
- Tap the menu icon (top left)
- Select Remote Playlists
- Tap the + button and choose Add M3U URL
- Enter a name and your M3U URL, then tap Add
Windows & Mac Setup Guide
Using VLC Media Player
Free, works on Windows and Mac
- Download and install VLC Media Player from videolan.org (free)
- Open VLC and go to Media → Open Network Stream
- Enter your M3U URL in the network URL field
- Click Play
- Browse channels using the playlist panel
Using a web browser
No software install required
- Open any modern browser (Chrome, Firefox, Edge, Safari)
- Navigate to the web player URL provided in your welcome email
- Log in with your account credentials
- Browse and play channels directly in the browser
- Use fullscreen mode (F11) for the best viewing experience
Troubleshooting guide
Most issues can be resolved quickly. Here are the most common problems and how to fix them.
Still need help?
Our support team is available Monday through Saturday, 8 AM to 8 PM ET. We can walk you through any setup step by step.